How can the team be supported in adopting a human-centered innovation approach and a growth mindset?

Encourage the teams to learn and grow by working on projects.

In Haoshi, we designed programs to teach start-up teams learning how to conduct user interviews and synthesize the findings.

Establish a collective vision.

I led Lego Serious Play workshops to help the start-up teams build a shared vision. A shared vision motivates the members to find ways to growth themselves and know their goals.
I led the user research team to use workshops to build the team vision and career paths.

Create a culture of sharing knowledge and reflecting on project learnings.

The habit including knowledge sharing, learning documentation and project reflection.

When I was helping designers to become researchers in the Ming Labs, I used notion to create project spaces. So people could see each other's work and learn from each other.