Elevate Sun Daily Brand Proposition Through Experience Design.
Innovation & Venture Building
Aug. 2016-Sep. 2016
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Challenge

" In a market where eggs look and smell almost identical, how can egg brands establish a unique identity? " In China, eggs can be priced as low as one yuan or as high as eight yuan. In such a fiercely competitive market, Sun Daily aimed to differentiate itself, elevate brand value, and position itself as a premium egg brand by leveraging experience design.

The key questions are:
-How to conduct research and service design that revolves around Sun Daily's two primary brand attributes of "high quality" and "leading brand"?

-In what ways can design be utilized to communicate the consumer perception of premium eggs?

-What is the Chinese perception of what constitutes good food and eggs?

-What strategies can be employed to convince Chinese consumers to opt for a more secure and premium food experience in the future?

Impact

Created a growth path for brand value by catering to the needs of the target audience.:The insights we gained included identifying the drivers and behavioral patterns that incentivize Chinese consumers to purchase high-end brands. One such finding was that consumers who increased their knowledge and awareness of good food were more motivated to purchase high-quality eggs.

Developed opportunity maps, product concepts and new business models.

Expanded the client's understanding of what constitutes a high-quality brand experience.

Role

  • Project Lead
  • Research Lead

Deliverable

  • Benchmark Study
  • Behavior Insight and Design Strategy Report
  • Opportunity Map
  • Experience Design Concept and Business Model

Outcome

By conducting consumer behavior studies in China and examining Italian benchmarks, we assisted the client team in conceptualizing and agreeing upon the characteristics of a premium egg brand experience.

Broadened the client's comprehension of what constitutes a superior egg brand experience by analyzing the examples from Italian FMCG companies through benchmark studies.

The study identified the drivers that encouraged Chinese consumers to purchase premium-quality eggs.

Utilizing personas to assist the client in viewing the world from the customers' standpoint and opportunity maps to direct clients on which areas and how to develop their brand.

Chinese culture and food insights were at the heart of our design solutions. In addition to developing packaging concepts, we also created innovative business models.